Refund Policy – Nexplacers™

1. No Refund on Any Plan

All payments made to Nexplacers™ for one-time packages, installment plans, or success-based services are non-refundable under all circumstances, including but not limited to:

• Client dissatisfaction or change of mind
• Delayed job placement or process results
• Client's failure to provide necessary documents or respond in a timely manner
• Resignation from job after placement
• Internal or external hiring changes

We advise all clients to read our service descriptions, terms, and success criteria thoroughly before proceeding.

2. Success Fee Obligations

• The success fee is legally due once a candidate receives and accepts a job offer (including contract, W2, C2C, or direct-hire).
• Refusing to pay the agreed success fee after a successful placement may result in legal action and blacklisting from future support.
• Success fees are non-refundable, even if the candidate exits the job voluntarily or is terminated.

3. Chargebacks & Fraudulent Disputes

We actively monitor and contest any unauthorized chargebacks or payment reversals. Clients who attempt to file false claims may face:

• Immediate termination of services
• Reporting to legal collection authorities
• Permanent blacklisting from Nexplacers™ and partner networks

4. Subscription or Installment Plans

If you opt for a monthly or installment plan:

• You are contractually obligated to complete all scheduled payments.
• Missed or skipped payments will result in immediate pause or termination of services.
• No refunds will be granted for partial use of service or non-usage.

5. Refund Exceptions (If Applicable)

Refunds may only be considered if:

• Duplicate payment was made in error
• A service was never initiated by our team within 14 days of purchase and no interaction or onboarding took place

All exceptions require written request to support@nexplacers.com and will be reviewed case-by-case.

6. Governing Law

This refund policy shall be governed and interpreted under:

• United States law (Delaware jurisdiction) for international clients
• Indian law (Gujarat jurisdiction) for domestic clients

All disputes shall be subject to the exclusive jurisdiction of courts in the respective region.

7. Policy Acceptance

• You have read, understood, and agreed to this policy
• You waive any right to claim refund, partial refund, or cancellation except under documented exception scenarios
• This policy is enforceable under the contract of service between you and Nexplacers™